BestAITools
已收录 8,000+ 款 AI 工具
8K+工具
190K+/mo浏览量
70K+/mo访客

AI NewsAmazon launches an AI-powered audio Q&A experience on product pages

Amazon launches an AI-powered audio Q&A experience on product pages

2:17 AM IST · April 29, 2026

Amazon launches an AI-powered audio Q&A experience on product pages

Amazonlauncheda new AI-powered feature on Tuesday that allows users to ask questions about products and receive conversational audio responses generated in real time. The responses are delivered by what the company calls “AI-powered shopping experts,” which present information in a natural, discussion-style format. The new “Join the chat” feature aims to save customers time by providing key product details without requiring them to scroll through lengthy descriptions or reviews. The AI pulls together insights about product features, customer feedback, and other relevant information. For example, shoppers can ask questions like whether a coffee maker is suited for beginners or whether a sweater feels itchy based on customer reviews. Rather than giving generic answers, Amazon says the AI builds on previous responses to provide more relevant and helpful information, while also making sure not to repeat anything. This is meant to be a similar experience to speaking with a knowledgeable employee at a store. “Customers can ask questions and actually steer where the conversation goes. Every question they ask influences what comes next, making the experience a conversation customers can join and customize,” the company writes in a blog post. “Join the chat” is part of a broader experience called “Hear the highlights,” which offers short audio summaries on millions of product pages within the Amazon Shopping app. That feature begantestinglast May and is currently available in the U.S. However, only select products have audio summaries. To use the feature, customers open a product page in the app and tap the “Hear the highlights” button, located below the product image. From there, they can listen to a brief overview or tap the “Join the chat” icon to ask specific questions via text or voice. The audio can continue playing even as users browse. The new capability builds on Amazon’s growing lineup of AI-driven shopping tools. These includeRufus, its generative AI assistant that helps customers research products and compare options;Interests, which continuously tracks and surfaces new items aligned with a shopper’s preferences; and “Help me decide,” which suggests products based on a person’s searches, browsing, and shopping history.

read more

最新 AI 资讯

查看全部资讯 →

BestAITools.online 是一个 AI 工具目录,帮助个人、企业和创作者发现写作、编程、设计、生产力等领域的最佳 AI 工具。

Submit AI Tools – The ultimate platform to discover, submit, and explore the best AI tools across various categories.Listed on codetrendy.com

© 2026 BestAITools.online, 产品来自 011BQ. 保留所有权利。