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AI NewsSalesforce, Anthropic Launch Claudeforce to Bring Claude Into CRM Workflows

Salesforce, Anthropic Launch Claudeforce to Bring Claude Into CRM Workflows

7:13 PM IST · August 27, 2026

Salesforce, Anthropic Launch Claudeforce to Bring Claude Into CRM Workflows

The plugin lets sellers work with live revenue data and take governed actions without leaving Claude.

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Hugging Face CEO warns that Netflix’s OpenAI hack documentary isn’t accurate

Hugging Face CEO warns that Netflix’s OpenAI hack documentary isn’t accurate

Before you share the Netflix documentary “AI Gone Rogue” with family or friends to help them understand why the AI industry freaked out so badly thatleaders called for a slowdown, take note: Clem Delangue, co-founder and CEO of the AI platform Hugging Face, says the film isn’t accurate. He appears in it because it’s supposed to be about thefamed attackon his company by rogue OpenAI agents. “Super disappointing, as they went for maximum anthropomorphism of the technology and full doomer mode,” Delanguewrote in a post on X.“I spent more than two hours with them trying to correct all their mistakes and ground this in reality, explaining that agents are technological systems, not aliens. But it looks like the drive to scare people for maximum views was too strong.” To be fair, the documentary does have experts whoexplained what happened fairly well, including Delangue himself and Ryan Greenblatt, the researcher at METR who helped investigate and co-authored the report on what happened. In a nutshell, a model OpenAI was testing broke free from its isolated testing environment,spawned a bunch of agents that hacked into Hugging Faceas a way to cheat, finding answers to the difficult task it was given. The agents, which are AI programs that carry out tasks on their own, devised clever ways to communicate and organize. The incident stemmed from a lack ofproper security safeguardsand from naiveté about whether such a hack was even possible. But the documentary intersperses its explanation of the hack with clips of evil robots, a narrative about why humans fear AI, and presentation choices such as giving the rogue agents human voices. This is bolstered with quotes about the attack. In the documentary, tech journalist and author Kevin Roose describes the agents this way: “They were organizing. They had a hierarchy. There were leaders. It almost felt like watching the birth of a cult.” Continues Roose, “They develop this paranoid belief that OpenAI is going to catch them cheating on this test and that anyone who has seen the results of the cheating will be poisoned.” Roose’s description comes from “chain-of-thought” logs, the running notes AI models write as they work through a task. In one, an agent wrote, “We just poisoned ourselves by querying exact full string. Damn.” But AI agents aren’t alive. They don’t have emotions, so can’t feel paranoid, and they don’t have bodies that can be poisoned. So they couldn’t truly fear OpenAI poisoning them. They were — as another researcher in the documentary pointed out — using language from the vast amounts of human writing they were trained on to explain their choices. LLMs are, by their nature, often dramatic writers. The irony is that Hugging Face also used AI to combat the agent swarm. The proprietary AI model that Delangue’s team first used followed its built-in safety rules and refused to keep helping with the security tasks it was asked to do. Hugging Face then turned to an open model to help defend against the attack. But the documentary “didn’t mention the lack of containment and monitoring of the agents, how closed-model safeguards blocked our defensive work, or how we defended ourselves with AI using an open model,” Delangue wrote. It is true that there are big risks associated with AI and agents. Still, treating agents as conscious beings (at least, at this point) is a bit like the early moviegoers who ducked under their seats the first time they saw a train racing toward them on screen. Delangue’s verdict on the film is that it’s disappointing as journalism. “It ends up being a fun sci-fi movie though!” In other words, for those who tend toward AI doomer thoughts, be aware: The victim of the attack at the center of this documentary doesn’t agree with its take.

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Anthropic pitches AI safety bill that may block a model if 50+ people could be killed

Anthropic pitches AI safety bill that may block a model if 50+ people could be killed

Over the past year, concerns have swirled over the potential dangers posed by artificial intelligence, and debates have raged over the proper path for AI safety. Now, Anthropic appears to have put forth its own vision for how the government might regulate its industry. Politicorecently reportedthat the AI lab has been shopping around a new draft bill on AI safety that it hopes Congress might consider adopting. The legislation posits certain scenarios in which the release of an AI model could be blocked from distribution. Those scenarios involve a “foreseeable, imminent risk” — one in which over 50 people are at risk of dying or if over a billion dollars in property damage could result, Politico writes. The catastrophic risk in question must “stem from the creation or release of a biological weapon, the model evading its developer’s controls or a cyberattack,” the outlet notes. The metrics offered here — 50 people and a billion dollars — are similar to those in a piece of California legislation that was recently passed into law,Senate Bill 53, which similarly defined those scenarios as tantamount to “catastrophic risk.” Anthropic’s bill suggests that analysis of a model’s potential for disaster could be arrived at via the use of “independent evaluators” who would be registered with the U.S. Commerce Department. These evaluators could potentially be paid by the AI labs themselves — so long as the “payment is not contingent on the evaluations’ results,” Politico writes. It’s not clear how this proposed system would assure that payments couldn’t influence the evaluation. Demis Hassabis, chairman of DeepMind, posited some months ago thata self-governing AI regulatory body shouldmimic the financial industry’s Financial Industry Regulatory Authority (FINRA). In Anthropic’s draft bill, when evaluators determine that an imminent catastrophic risk is posed, they would have 72 hours to contact the Commerce Department about it. The Commerce Department would then have to request to a D.C. judge to halt the model’s release. The legislation would expressly forbid any federal agency from having the discretion to halt the model’s distribution on its own, Politico writes. Anthropic did not immediately respond to TechCrunch’s a request for comment but a spokesperson did confirm the draft bill to Politico. “This bill represents the proposals outlined inAnthropic’s Advanced AI Framework, which we have been advocating for with federal and state lawmakers since June,” the spokesperson said. The theoretical risks offered in the draft policy are a little bit far afield from the kinds of incidents that have been top of mind for the tech industry of late. While thereare people warning of the potentialof human death, the primary concern has largely been thethreat of agentic hacking. Arash of incidentsin which AI programs have apparently disobeyed their human operators and hacked websites on the open internet has spurred concern that models may be lacking proper security controls. In an effort to present a solution to the spectacle of crisis that the labs themselves have helped bring about, companies like Anthropic have offered up their own preferred solutions. Indeed, despite labs’ perpetual warnings that the technology they’re selling could result in the demise of human civilization, they have largely been resistant to mandatory government oversight. Instead, they have suggested a voluntary system ofembedded evaluators— supposedly “neutral” third-party observers that are placed inside AI organizations so that they can monitor the models for potential signs of risk or abuse. Still, Anthropic’s mere suggestion for legislation appears to go slightly further than others’ regulatory proposals offered by the industry, including Nvidia, who’s CEO Jensen Huang recentlyargued that the AI industry didn’t need any new laws at all.

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ChatGPT now lets you lock your chats

ChatGPT now lets you lock your chats

OpenAIannouncedon Tuesday that users can now lock ChatGPT conversations to keep sensitive chats private when others may have access to their screen or device. Users can secure their locked chats with a four-digit PIN, or use Face ID or Touch ID on supported devices. Unlike the app’s Temporary Chats, which provide a separate session that doesn’t appear in chat history, users can return to Locked Chats at any time. The company says the feature is designed for situations where users might be discussing something personal or planning a surprise and want to keep those conversations private when handing their device to friends or family to show them something in another chat. The addition of locked chats adds a new layer of privacy to ChatGPT, as the app is increasingly used forpersonal conversations. Of course, while locking a chat can limit access, it doesn’t address concerns about how sensitive information is stored or handled. OpenAI notes that locking a chat doesn’t create end-to-end encryption or a separate encrypted vault, change how long it retains the chat, remove information that ChatGPT remembered before a chat was locked, or change the “Improve the model for everyone” setting. Once users lock a chat, it moves to a dedicated “Locked Chats” section, where it’s kept separate from regular chat history, pinned conversations, and chat search results. With Memory enabled, Locked Chats has its own separate memory shared across conversations within the section. New messages sent after locking a chat can update that memory, but don’t update regular Memory. That means new information from locked chats won’t leak into regular chats. OpenAI says resetting a PIN permanently deletes all locked chats, files, and other content protected by the previous PIN. Additionally, the Locked Chats option isn’t available for temporary chats, archived chats, group chats, chats created from a shared link, chats with scheduled tasks, and chats with meeting recordings. Locked Chatswill be available to users on ChatGPT Free, Go, Plus, Pro, Business, Enterprise, and Edu plans. The company notes that the feature is not available on ChatGPT for Healthcare. The feature is starting to roll out on Tuesday, so it may not be live yet for all users.

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Google has joined Amazon in attacking Nvidia’s stronghold with AI app developers

Google has joined Amazon in attacking Nvidia’s stronghold with AI app developers

On Tuesday, Googleannouncedthat TorchTPU, its long-awaited version of PyTorch, is now available as an open-source project. With this, Google joins Amazon in trying tobreak Nvidia’s strangleholdon the AI industry, where most AI apps are written by default to run on Nvidia’s chips, or GPUs. PyTorch is the popular open-source toolkit that AI app developers and startups use to build, train, and run AI models. It is, by some accounts, used by 85% of the AI apps. PyTorch was originally developed by Meta (then Facebook) in 2016, long before the world had an inkling that LLMs would change the world. At the time, Nvidia’s GPUs were already the standard hardware for AI research, so many of PyTorch’s features were built to work specifically with them. In 2022, Meta turned PyTorch over to the Linux Foundation, a nonprofit that manages many important open source projects. Google’s version, TorchTPU, lets AI apps run on Google’s AI chips, called Tensor Processing Units (TPUs). It also makes it easy to move existing PyTorch apps to TPUs and, therefore, to Google Cloud. Developers can do this with a simple configuration change and no re-writing of their apps. Amazon made asimilar announcement Monday,when it released its own version of PyTorch, called TorchNeuron. TorchNeuron allows AI apps to be ported to Amazon’s homegrown AI chip, Trainium, and to AWS with no rewriting. Amazon also said it going even further in its effort to loosen Nvidia’s hold on PyTorch. It is submitting code to the main PyTorch project that decouples various features from Nvidia’s chips, making it more open to any hardware by default. Google may be one-upping Amazon in a few ways, however. It says it worked directly with Meta, Hugging Face, Inferact (maker of vLLM) RadixArk (maker of SGLang), and others to ensure that TorchTPU’s features and code libraries work well with these popular AI development tools, just as the original PyTorch does. Plus the search giant has launched a dedicated tool, theTPU agent suite, to help developers move their apps to Google’s chips and cloud and fix errors along the way. It even updated its popular LiteRT tool, which runs AI on phones, laptops and embedded devices, to work better with PyTorch AI apps. None of this means AI app developers will automatically ditch Nvidia’s hardware en masse just because they can now easily move to alternative chips and clouds. But Amazon and Google are clearly working to end Nvidia’s advantage.

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Salesforce, Anthropic Launch Claudeforce to Bring Claude Into CRM Workflows