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AI NewsMeta Tests Human Contractors to Handle Calls for Muse AI Agent: Report

Meta Tests Human Contractors to Handle Calls for Muse AI Agent: Report

2:35 PM IST · September 23, 2026

Meta Tests Human Contractors to Handle Calls for Muse AI Agent: Report

Meta rolled back a test that used human contractors to handle some calls placed through its personal AI agent Muse after facing internal criticism over privacy and disclosure concerns.

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Meta Tests Human Contractors to Handle Calls for Muse AI Agent: Report